Shipping: All timeframes provided are estimates only. Shipping delays are unfortunately out of our control. Although the majority of our parcels are arriving within standard time frames, (and sometimes even quicker), shipping delays may occur, especially during high-volume seasons like December.  Tracking number will be provided to you as soon as it becomes available.

Orders are shipped via Canada Post.  Shipping costs are calculated based on weight and package size according to Canada Post rates when order is placed.

We currently ship worldwide.

Refunds: 

All products, with the exception of yarn, are final sale (no refunds/exchanges). Close Knit Friends Yarn Shop does not offer refunds and allows exchange only on yarn for an equivalent item, or store credit within 90 days of purchase if unused, in original condition. 

All discounted products (whether on clearance, special sale dates) are final sale, (no refunds/exchanges).